Facilitator is a mediator who helps foreign patients with all non-medical issues during their treatment abroad. Many medical facilities do not have their own translators specializing in medicine, let alone employees who can meet patients at the airport, aid in sorting out all treatment aspects specific to the country, or at least provide leisure and accommodation for patients and their supporters. That is where facilitators step in. They help clinics that cannot sufficiently support their foreign patients with non-medical services.
Only legal persons are permitted to register as facilitators in EasyCase, in order to ensure the high quality of services and compliance with personal data security regulations.
Medical tourism agencies in Russia and other CIS countries prefer to work with the clinic directly, without involving any facilitators. This works out well when clinics have their own international departments that can provide quality medical and non-medical services. With EasyCase, facilitators can represent only the clinics whose international departments cannot provide patients with non-medical services. That is why the agents working with EasyCase can choose for themselves, which companies they can add as their partners. Facilitators, as well as clinics, gain advantage over competitors by offering faster, better, quality services and conditions.
What features does the basic Facilitator’s account have?
With the basic account all Facilitators can:
Can a Facilitator use the same account for both receiving and sending inquiries?
No, you need to register separate accounts for those functions and fill in your company profile on both of them.
I cannot send or receive inquiries from my partners. What should I do?
Fill in all fields in your company profile. Only then you will get access to working with your partners, because otherwise your partners will not be able to see all the information they need.
How can a Facilitator gain access to the inquiries database in EasyCase?
EasyCase can consider giving a premium account to companies that meet the following requirements:
I’d like to promote my company on CIS market. Who may help me with marketing activities?
You can check the list of upcoming marketing events at imtaa.org, site of the Medical Tourism Agencies Association. You may also send your questions to firstname.lastname@example.org.